Privacy Policy

as of November 10, 2019

General information

This privacy policy explains what data we collect from you, what we do with this data and why we collect data.

Privacy is paramount to us. We protect and respect your privacy. We only use your data to provide you good service. We do not sell your personal data to other companies or use it for the purpose of advertisements

What data we collect

We collect personal and non-personal data. Personal data include your name, email-address, newsletter preferences and location. These data are collected directly from you during the registration process.

Upon accessing CountryRisk.io, your browser transmits certain data. This information is saved in log files and includes: used operating system, information about your web browser, referrer-URL (URL of your previously visited web page), hostname/IP-address and date and time of your access.

How we collect data

Personal data is collected when you register on CountryRisk.io. We use cookies and Google Analytics to collect non-personal data. Cookies are small files placed on your computer, and these help us to improve the user experience such as the login requirement.

We use cookies in two ways:

Functional cookies enable you to navigate our webpage and application and allow us to remember your preferences. This information is not used for any other purposes.

Performance cookies from Google Analytics help us to understand your interests and to improve our webpage and application. We aggregate and analyse this information for statistical purposes (e.g. average time spent on sub-pages).

Where we store your data

We store data on a server that is located in Frankfurt, Germany. The server is hosted by Robhost GmbH; all details including certifications and compliance regulations of the data centre can be found here (available in German only).

What we do with your data

We do not, and will not, sell, rent, publish or share your data to any third party. Your data stays with us. The only exception is if we are forced by law to provide information to authorities. We use any collected data solely for internal use to improve our service and product. We aggregate data from all users and calculate statistics (e.g. number of ratings completed over a certain time period or average number of ratings completed per registered user).

CountryRisk.io is a community driven platform

The CountryRisk.io community is a key element of the platform. And with CountryRisk.io's quest to be open and transparent, all rating analysis made by registered users on the platform will be visible to other users. This includes the rating analysis, uploaded datasets, comments and ratings. The only exception relates to users who have opted for the premium package, which keeps activities (e.g. rating analysis, datasets) private or allows it to share only with a designated group in CountryRisk.io.

Google Analytics

We use Google analytics on the public CountryRisk.io page and within the application to learn more about visitors in our page. This information helps us to improve our page and how to best present CountryRisk.io to you. Here is a standard text that explains Google Analytics:

This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google. You may opt-out of third party cookies fromGoogle Analytics on their respective websites. You may also refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

Learn more about the Google Analytics Terms.

You can deactivate Google Analytics using a browser add-on if you do not wish the website analysis to take place. You can download the add-on here: https://tools.google.com/dlpage/gaoptout.

Snitcher

We use Snitcher to learn more about visitors in our page. You can learn more about the Snitcher terms and privacy policy here: https://www.snitcher.com/privacy-policy

Campaign Monitor

We use Campaign Monitor for sending newsletters and updates about CountryRisk.io. Using Campaign Monitor requires that we upload your contact details, such as email-address, to Campaign Monitor's server. You can always unsubscribe by clicking the link in the newsletter or by contacting us. Learn more about the Campaign Monitor Privacy Policy.

FrontApp

We use FrontApp for providing a chat functionality which you can use to contact us. Learn more about the FrontApp Privacy Policy.

Postmark

We use Postmark for sending emails when you use the CountryRisk.io platform for activating your account or resetting your password. Learn more about the Postmark Privacy Policy.

Legal basis for processing your personal data

We rely on the following legal grounds to process your personal information:

Consent. We may use your personal data subject to your consent (e.g. newsletter preferences). To change your consent settings, please contact us at [email protected]. You can also change your consent setting for the newsletters within the application or use the link provided in the newsletter emails.

Performance of a contract. We may need to collect and use your personal information (e.g. name, address or payment details) to enter into an agreement with you and to perform the agreed upon services.

Legitimate interests. We may use your personal information for our legitimate interests to provide and improve our services.

Changes to this policy

CountryRisk.io may update the privacy policy from time to time. The most current version will be published here. We will inform registered users about changes to the privacy policy via email.

Questions

We want to provide the best experience to you. Hence, we would love to hear from you and welcome any feedback about CountryRisk.io and this privacy policy. You can reach us at [email protected]